Refund Policy

This Refund & Cancellation Policy applies to all purchases made on [Your Company Name] (“we”, “our”, “us”) through [your-website.com].

By purchasing or subscribing to any of our services or digital products, you agree to this policy.

1. Digital Products & Downloads

Our platform offers digital products, including but not limited to:

• Website templates
• Codebases
• APIs
• Developer tools
• Software components
• Digital resources

Refund Policy for Digital Products

Due to the nature of digital content:

• All sales are final
• No refunds will be provided once access or download is granted
• This applies even if the product is unused

Exceptions may be made only if:

• The product is defective
• The product does not match its description
• Access issues occur due to our technical error

Such cases must be reported within 7 days of purchase.

2. Subscription Plans

Cancellation

• You may cancel your subscription at any time from your account dashboard
• Cancellation stops future billing
• You will continue to have access until the end of the current billing cycle

Refunds

• Subscription fees are non-refundable
• Partial refunds for unused time are not provided
• Trial periods (if any) end automatically unless canceled before renewal

3. Marketplace Services

For marketplace-based offerings:

• Sellers are responsible for the quality and delivery of their products
• Refunds (if applicable) depend on the seller’s individual refund terms
• We may assist in dispute resolution but do not guarantee refunds

4. Duplicate Payments & Billing Errors

If you are charged:

• Multiple times for the same transaction
• Incorrect amounts due to a system error

Please contact us within 7 days with payment proof.

Eligible cases will be refunded to the original payment method.

5. Payment Method & Refund Processing

• Approved refunds will be processed via the original payment method
• Refund processing time may take 5–10 business days, depending on your bank or payment provider
• Transaction fees charged by payment gateways may not be refundable

6. Abuse & Policy Violation

Refunds will not be issued if:

• The account is terminated for policy violations
• The service is misused or abused
• Fraudulent refund requests are detected

We reserve the right to deny refunds in such cases.

7. Legal Compliance

This policy complies with:

• Indian IT Act, 2000
• Consumer Protection Act, 2019 (India)
• Applicable digital commerce regulations

8. Changes to Refund Policy

We reserve the right to update or modify this Refund & Cancellation Policy at any time.

Changes will be posted on this page with a revised “Last updated” date.

Continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

For refund or cancellation-related queries, contact:

Company Name: [Your Company Name]

Website: [your-website.com]

Email: [your-email@example.com]